The current economic climate is tough, that's not news. In these tough times we see more and more companies making cuts and reductions in headcount. Reducing headcount is a difficult business decision but it is an even more difficult message to deliver from one person to another. Yet it is a fact of business and something all managers and organisations should be very capable of doing effectively.
Two recent situations and one past experience remind me of how not to deliver a tough message and what the people involved could've done better.
